Glossario

The Bank of Italy supervises banks and non-banking intermediaries entered in specific registers. Since November 2014 this supervision has been conducted within the framework of the Single Supervisory Mechanism (SSM). The supervisory actions consist of on- and off-site inspections and the adoption of administrative measures such as authorizations, sanctions and those relating to the management of problematic situations. As national supervisor, the Bank of Italy also provides services directly to the public: it handles complaints submitted to it by the public, it assists the panels of the ABF - Banking and Financial Ombudsman and it promotes financial education.