Glossario

Before filing a complaint with the ABF, a payment of €20 must be made to contribute to the costs of the procedure. The payment may be made by:

• credit transfer to the current account in the name of 'Banca d'Italia - Segreteria tecnica dell'Arbitro Bancario Finanziario' - IBAN IT71M0100003205000000000904
• deposit on the post office current account no. 98025661 in the name of 'Banca d'Italia - Segreteria tecnica dell'Arbitro Bancario Finanziario'
• in cash at any of the Bank of Italy branches that are open to the public.