glossario

Banca d'Italia directly provides a number of services for the public.

Among other things, it deals with complaints filed by the public, it manages the Banking and Financial Ombudsman’s technical secretariats, it works on? and promotes financial education, and it publishes information on unauthorized banking and financial intermediators in Italy and other news in the public interest. The Supervision Department also carries out analyses of the banking and financial system.

Banca d'Italia also manages the Central Credit Register and the Interbank Register of Bad Cheques and Payment Cards. You can make requests or reports relating to the Central Credit Register, the Interbank Register of Bad Cheques and Payment Cards, complaints, whistleblowing, and how banking and financial services work, by accessing Banca d'Italia's 'Online Services for the Public' platform.