Credit Register, payments and consumer protection tools

This module explains how the Central Credit Register works and how entrepreneurs can use it to their advantage. It also covers key payment services and tools, highlighting the associated security features and the risks of online fraud.

It concludes by outlining entrepreneurs' rights in dealings with banks and the tools available for resolving disputes, such as submitting complaints, appealing to the Banking and Financial Ombudsman, and filing reports with Banca d'Italia.

Topics include:

  • The Central Credit Register
  • Credit Register services for entrepreneurs
  • Payment methods and services
  • Customer rights in in dealings with banks
  • Protecting your rights: the Banking and Financial Ombudsman
  • Protecting your rights: reporting to Banca d'Italia

Watch the first video lecture and the animated video that summarize the key messages of this module.

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